WELCOME AND THANK YOU
FOR CHOOSING EXPRESS RX PHARMACY AND MEDICAL SUPPLIES AS YOUR PROVIDER OF HOME MEDICAL EQUIPMENT AND SUPPLIES
We would like to thank you for allowing Express Rx Pharmacy and Medical Supplies to care for you and your family.
Please accept our slogan of We Will Deliver as a personal assurance that we will strive to provide the best possible professional service.
A few important points about us:
- Each of our staff members is specially selected and highly trained in providing the best possible service.
- We always wear name tags for your safety.
- Please call us a minimum of 24 hours in advance if you need an oxygen delivery.While we are available 24 hours a day by telephone, if you have a respiratory equipment problem or need Oxygen, we may take up to two hours to arrive at your residence during non-business hours. It is always better to plan ahead!
- Upon delivery of products please make sure that; you received the item(s) in good condition.This equipment is medically necessary and not substandard. This device was sized and fitted and the device fits well. You received verbal and written instructions for use of the equipment, the warranty, complaint resolution information and the Durable Medical Equipment Supplier Guidelines.
- Every product sold or rented by our company carries a 1-year manufacturers warranty. Express Rx will notify all Medicare beneficiaries of the warranty coverage, and we will honor all warranties under applicable law.Express Rx will repair or replace, free of charge, Medicare-covered equipment that is under warranty. In addition, an owners manual with warranty information will be provided to beneficiaries for all durable medical equipment where this manual is available.
THANK YOU FOR GIVING US THE OPPORTUNITY TO SERVE YOU. WE APPRECIATE YOUR BUSINESS AND THE CONFIDENCE YOU HAVE PLACED IN US.